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Returns Policy

Made the wrong choice? No problem! Punch Equipment offers a 30 day, satisfaction guarantee!

Simply follow the steps below.

1. Print the Returns Form (PDF version here) ( Can’t print? Simply fill out a piece of paper with all the required information. )

2. Ensure all steps on the form are followed prior to sending your item/s back to us as any missed or incorrect information will cause a delay in processing or refusal of a returns request.

3. Post your item back to us. ( Return Freight is at the expense of the customer. )

Return Address:
Punch Equipment
29 Central Drive,
Burleigh Heads, QLD, 4220

Once the Punch Equipment® team receives your product/order for review & is approved, will create a full refund or online coupon code for the value of the goods returned.

Punch Equipment® aims to have your return processed as soon as possible,

Returns received into our warehouse can take up to approx. 7 working days to be reviewed & processed.

Returns Terms & Conditions:

Orders/items cannot be returned without the Punch Equipment return form being completed & sent with the item/s.

Punch Equipment does not accept change of mind returns after 30 days from the purchase date.

Punch Equipment offers a refund or online coupon code for retail orders for the total value of returned goods if approved.

Freight costs are non-refundable and any returned product freight is the sole responsibility and cost of the customer.

Trying on a product for sizing & fit is recommended however please ensure not to remove the product tags!

Goods used for more than sizing or fitting purposes are not eligible for a return, ( Eg. training )

For further information or assistance regarding returns, please use our online chat!