Made the wrong choice? No problem! Punch Equipment offers a 30 day, satisfaction guarantee!
Simply follow the steps below.
1. Print the Returns Form (PDF version here) ( Can’t print? Simply fill out a piece of paper with all the required information. )
2. Ensure all steps on the form are followed prior to sending your item/s back to us as any missed or incorrect information will cause a delay in processing or refusal of a returns request.
3. Post your item back to us. ( Return Freight is at the expense of the customer. )
29 Central Drive,
Burleigh Heads, QLD, 4220
Once the Punch Equipment® team receives your product/order for review & is approved, will create a full refund or online coupon code for the value of the goods returned.
Punch Equipment® aims to have your return processed as soon as possible,
Returns received into our warehouse can take up to approx. 7 working days to be reviewed & processed.
Returns Terms & Conditions:
Orders/items cannot be returned without the Punch Equipment return form being completed & sent with the item/s.
Punch Equipment does not accept change of mind returns after 30 days from the purchase date.
Punch Equipment offers a refund or online coupon code for retail orders for the total value of returned goods if approved.
Freight costs are non-refundable and any returned product freight is the sole responsibility and cost of the customer.
Trying on a product for sizing & fit is recommended however please ensure not to remove the product tags!
Goods used for more than sizing or fitting purposes are not eligible for a return, ( Eg. training )
For further information or assistance regarding returns, please use our online chat!